Yes, you can place orders directly over the phone or via WhatsApp by contacting our sales team through the details listed on our Contact page. We will guide you through product availability, bulk pricing, and dispatch details.
If you are experiencing technical issues while placing an order on our website, please reach out to our customer support team via phone or email. We can quickly process your order manually or help resolve the website issue.
We specialize in high-quality hospitality and hotel amenities, including custom or branded soaps, shampoos, dental kits, slippers, bathroom dispensers, and moisturizer lotions tailored for hotels, resorts, and Airbnb properties.
Yes! We primarily cater to bulk and wholesale requirements for hotels, resorts, spas, and institutional clients. Special pricing is available for large-volume orders.
Absolutely. We understand the importance of quality assurance for hospitality amenities. Please contact our support team to request a sample kit for your property.
Yes, many of our amenities—such as soaps, packaging wrappers, and amenity kits—can be customized with your brand logo and design. Contact us for minimum order quantities (MOQs) regarding custom branding.
We accept various secure payment methods including bank transfers (NEFT/RTGS/IMPS), UPI, major credit/debit cards, and approved corporate credit terms for regular business clients.
No, all online transactions processed on our platform are not available. We use NEFT or UPI to protect your financial information.
Payments made online are processed immediately at checkout. For offline or bank transfer orders, processing and order confirmation occur once the funds have successfully cleared in our account.
Standard delivery for new customers is 14 to 20 days. Existing customers enjoy expedited delivery within 7 days.
Once your order has been dispatched, you will receive a confirmation message or email containing your tracking details and shipping partner information.
Based on the customer convenience we provide door delivery or office delivery. To Pay basis only.
Due to the hygienic and personal-care nature of our products (soaps, shampoos, etc.), we do not accept returns.
You can reach us via the contact form on our website, by sending us an email, or by calling our customer service hotline during standard business hours.
Our support and sales teams are available from Monday to Saturday, typically between 9:00 AM and 6:00 PM. We will respond to inquiries sent outside these hours on the next business day.